Business Contact Manager 2010 – Doing More with Business Contact Manager
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Business Contact Manager 2010 – Doing More with Business Contact Manager

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In this section, participants will learn how to bulk edit items, use categories, assign items, and flag items for follow up. Business history tools and the Communication History folder will also be covered, as well as using automatic and manual e-mail linking. The section will conclude with a discussion on sales tools, including sales stages and activities, lead scoring criteria, and products and services.