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Microsoft Excel 365: Part 2: Enhancing Workbooks
$99.00In this course you will learn how to customize workbooks and prepare a workbook for audiences. -
Customer Service Training: Managing Customer Service
$99.00In this course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchards Situational Leadership II model, servant leadership, and the five practices in James Kouzes and Barry Posner's The Leadership Challenge. -
Workplace Violence: How to Manage Anger and Violence in the Workplace
$99.00In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe. -
Microsoft PowerPoint Online: Working with SmartArt
$99.00In this course you will learn how to create, modify, and format SmartArt.
